Welcome home to award-winning pet business insurance.
Cats may have nine lives but your business could only have one. Let Cliverton help protect it with a bespoke kennel and cattery insurance policy that’s just as unique as each of your furry clients.
GET A QUOTECALL 01328 857921As fellow pet owners, we know running a boarding kennel or cattery isn’t just a job – it’s a passion. That’s why it’s crucial to make sure your business is properly safeguarded.
With over 50 years’ experience, we know your industry inside out and understand the challenges that come with running a kennel or cattery. Working with us means you can rest easy knowing that you're covered for accidents that may happen.
Our team of animal-loving insurance experts are here to guide you every step of the way. We'll help you choose the right coverage, answer your questions and offer support when you need it most. Because when it comes to your business, we're in it together.
This policy is suitable for people and businesses which are looking to cover their liability to the public whilst carrying out their business activities as a licensed boarding kennel or cattery. It is not suitable for those who are only boarding animals within their own homes.
There are four main types of insurance you need if you run a kennel or cattery business. All are included in our insurance policy.
Public liability – designed to protect you against liability claims for injury caused to third parties or damage to their property as a result of your negligence, for instance if a dog escapes and injures a member of the public.
The standard limit is £5 million, but it can be extended to £10 million for an additional premium.
Products liability – this covers your kennel or cattery for up to £5 million if injuries or damages arise as a result of a defective product that your business had supplied. Please note, this is NOT cover for retail sales where you sell any products.
Care, custody and control – cover is provided for any claim made against you for either injury, loss or death of an animal while in the care, custody or under the control of you or an employee. This, however, will not cover any animal owned by you or the business.
Goods in transit – protects against injury to the animals whilst being transported to or from your clients’ homes or to the vets. Please note that this does not provide any cover for the vehicle being used and make sure you have the appropriate business use under your motor vehicle insurance.
Collection and delivery services and boarding of dogs, cats and council strays. If you provide extra services such as day boarding, grooming of non-boarded animals and boarding of rescue dogs, please let us know.
Employers’ liability – if you have paid, voluntary or self-employed helpers working for your business, you are legally required to have this insurance as this will provide cover should they suffer an injury while at work. The amount of cover provided is £10 million.
Personal accident – provides financial compensation if the insured party is unable to work due to an injury or illness, lasting for more than 7 days. If you already have a public liability policy with us, you can either add this cover to your existing policy or consider our stand-alone Cliverton Protect policy to which you can also add sickness cover and offers benefits like 24/7 worldwide coverage. We can offer various levels of cover to suit you and your business so please either call or email the team to discuss your options.
Please note that this does not cover any pre-existing conditions or illness.
Professional indemnity – protects your business should you offer professional advice for a fee, such as advising on training techniques, which results in either a physical or financial loss. The resultant claims can be covered up to a standard of £500,000.
Loss of money – provides your business with up to £50,000 annual coverage for the loss of money that belongs to your business or for which you are responsible. It also includes benefits for bodily injuries sustained by you or your employees due to robbery or attempted robbery that occurs during the course of business operations.
Loss of license – provides up to £50,000 coverage for any decrease in the value of your business or premises due to the loss of your license or refusal of renewal of your boarding license by the licensing authority through no fault of your own.
Frozen foods – covers loss of frozen foodstuffs due to freezer breakdown or interrupted flow of electricity for more than 60 minutes. The maximum value covered is £5,000 and the freezer must be no more than 8 years old.
Business interruption – protects against financial losses resulting from damage to your business premises caused by insured perils, such as a severe storm, which may cause temporary interruption or interference in your business activities. Cover for loss due to a pandemic is not covered.
Vet fees – covers incidents where there is no negligence or fault on the business’ part, but a third party still experiences a loss or injury. Maximum cover available is £2,000. For example, a dog breaks its leg from jumping up at the door and lands awkwardly.
Legal expenses - this is designed to protect you from unexpected legal costs arising from business risks. Find out more.
Terms of Business
Provision of Service Statement
The public liability policy is underwritten by Aviva Insurance Limited.
Kennels and Catteries Summary of Cover
Kennels and Catteries Policy Wording
Legal expenses policy is underwritten by ARAG plc.
Legal Expenses – Key Facts
Legal Expenses Policy Wording
Important information about our direct debit payment option
We want to make sure that you understand the necessary insurance terms found within our website. This summary should explain anything that you may be unsure of.
Negligence – failure to take proper care
Premium – cost of the insurance policy
Excess – the first part of any claim payable by you
Business interruption – provides cover for loss of income following damage to the premises from which you work. It does not provide cover for pandemics.
Incapacity – inability to carry out activities
Liability – legal responsibility
Benefit – payment made
Compensation – payment made in recognition of loss or injury
Non-invasive – does not penetrate the skin
Banned breed – dogs which are illegal in the UK: American Pit Bull Terrier, Dogo Argentino, Japanese Tosa, Fila Brasilerio and XL Bully.
Indemnity – covers compensation for loss or damage
Common ownership – the use of land by one or more people, which is owned by someone else
DWAA – Animals listed on the Dangerous Wild Animals Act 1976
I’ve been working for Cliverton for the last 6 years within the Kennel and Cattery department. No two days are the same here and you can be sure to have the best greeting every morning from one of our four-legged friends!
With 2 children of my own, 4 younger siblings, 1 niece, 1 nephew and a crazy Spaniel called Charlie, my spare time is typically filled with family and furry friend fun!
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